Return Policy

We want you to love what you ordered. But if something’s not right, we make returns easy.

🕒 Return Window

You can return eligible products within 14 days of receiving them.

✅ Return Conditions

• Item must be unused and in original packaging

• Contact us before sending anything back

• Return shipping costs are the customer’s responsibility

🚫 Non-Returnable Items

• Used or damaged items

• Products without original packaging

• Final sale or promotional items

📍 Return Address (for approved returns only)

Fresh Wave Trading L.L.C
Damac Business Tower
Business Bay, Dubai, UAE

Please contact us first before sending a return.